Customer-oriented thinking is essential in every organization and in every function. How do you spread the customer-oriented feeling throughout the entire organization, so that every team and every employee contributes with pleasure and a smile to making it a little better every day? As an inspiring speaker on customer orientation, Jaap gives the tips to get the greatest reach from your team with minimal adjustments. With a backpack full of experiences - from himself and from the various companies and sectors that Jaap knows well - he knows how to touch, entertain and activate the audience with anecdotes and recognizable situation sketches.
Jaap effortlessly knows how to highlight challenges within your organization with catchy and personal stories. Everything to motivate to get more out of your life and work. If inspirational speaker customer focus Jaap knows how to give new insights which should lead to concrete applications for every day. This way you can immediately get started today, tomorrow and the day after tomorrow to bind customers as fans for your company.
After a lecture on customer focus by Jaap, you will be convinced that you can have a lot of influence within your function. Not only for external customers, but especially for each other as colleagues and therefore for the entire organization. This can often be done in a very simple way. And it leads to This way, there is extra passion for the profession and employees become enthusiastic ambassadors of the organization. After a presentation on customer focus by Jaap Bressers your employees make a difference for the customer with an (even) bigger smile.
Is the customer central within your organization? Or can there still be an improvement to take this to a higher level. Also hire Jaap as a customer focus speaker and give the organization a boost to go for it? Get the most out of the presentation with an additional interactive workshop or master class. And turn satisfied customers into returning customers.
