Jaap Bressers is a speaker, author, and inspirator. In his lectures, he shows how much difference small moments of attention can make. In a warm, personal, and humorous way, he speaks about job satisfaction, collaboration, change, humanity, and the impact of small gestures.
Many people know Jaap from the story about 'Carlos': the male nurse from a Portuguese hospital who, without realizing it himself, made a big difference in his life. That story grew into the movement surrounding 'Carlos Moments': small gestures with a big impact.
No, being a moderator is truly a profession in itself. And even though Jaap enjoys sitting, he prefers to pass on these requests. 😉